Privacy & Cookie Policy

At ResusReady (www.resusready.ca), we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.

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1. Information We Collect

We may collect the following types of personal information:

 

• Contact Information: such as your name, email address, phone number, and mailing address.

• Registration and Booking Details: including course preferences, payment information, and attendance records.

• Technical Information: such as IP address, browser type, operating system, and browsing behaviour via cookies or similar technologies.

• Communication Data: including emails, messages, and feedback submitted via our website or contact forms.

 

2. How We Use Your Information

We use your information to:

 

• Register you for courses and manage your bookings.

• Communicate updates, confirmations, or changes related to your course.

• Improve our website functionality and user experience.

• Send newsletters or promotional emails (with your consent).

• Comply with legal and regulatory requirements.

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3. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You may choose to disable cookies through your browser settings, but some features of our website may not function properly without them.

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4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data with:

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• Trusted third-party service providers (e.g., payment processors, email platforms, analytics providers) solely for the purpose of operating our business.

• Regulatory or legal authorities if required by law or to protect our rights and the safety of others.

 

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.

 

6. Your Rights

You have the right to:

 

• Access the personal information we hold about you.

• Request correction or deletion of your information.

• Withdraw consent for marketing communications at any time.

 

To make a request, please contact us.

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7. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites.

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8. Changes to This Privacy Policy

We reserve the right to modify this policy at any time. Changes will be posted on this page with an updated “Effective Date.”

 

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.