Terms & Conditions

4.1 Voluntary Participation

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Participation in any ResusReady in-person course is entirely voluntary. You may decline to participate in any activity at any time. You represent that you are physically and medically able to participate, and that you have disclosed to us any condition that could be aggravated by participation. If you are uncertain about your ability to participate safely, you should consult a physician before attending.

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4.2 Inherent Risks You Assume

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You acknowledge that ResusReady in-person courses may involve, among other things, the following risks, which you understand cannot be entirely eliminated:

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• slips, trips, falls, and other risks of being in a training facility, including the premises of Douglas College, client facilities, or any other rented or borrowed training venue;

• musculoskeletal injury from performing CPR compressions, lifting or repositioning manikins, kneeling, or other physical components of the training;

• contact with training equipment, including defibrillator electrodes, intraosseous trainers, airway adjuncts, bag-valve masks, and other clinical devices used in a training setting;

• contact, including inadvertent contact, with other participants during partnered skills practice, including risks of unwanted physical contact, rough handling of body parts, or being injured by another participant's error or negligence;

• psychological or emotional distress arising from clinical scenarios, including scenarios involving cardiac arrest, trauma, pediatric emergencies, or death;

• exposure to communicable illness from other participants, instructors, equipment, or the facility, including respiratory viruses, bloodborne pathogens, and other infectious agents;

• allergic reaction to materials, disinfectants, or substances used in training;

• transportation to and from the training venue, including risks associated with your own travel;

• loss, theft, or damage to personal property at the training venue;

• acts, omissions, or negligence of other participants, instructors, or third parties present at the venue;

• conditions or hazards at the training venue that may not be under ResusReady's control, including premises operated by Douglas College or any other host facility or client site.

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4.3 Release and Waiver

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In consideration of being permitted to participate in any in-person ResusReady course, and to the maximum extent permitted by the laws of British Columbia, you hereby release, waive, and discharge ResusReady from any and all claims, demands, actions, causes of action, damages, costs, and expenses (including legal fees) of every kind, arising out of or in any way connected with your participation, whether caused by the negligence of ResusReady or otherwise, except for liability that cannot lawfully be excluded (including liability for personal injury arising out of the use or operation of a motor vehicle in British Columbia, gross negligence where excluded by law, and intentional wrongdoing).

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You acknowledge that this release applies to risks that are foreseeable and to risks that may not be foreseeable at the time you enter into these Terms.

 

4.4 Day-Of Waiver

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ResusReady may require you to read and sign a separate course-specific waiver at the start of any in-person course. That waiver supplements, and does not replace, this Section 4. Refusal to sign a day-of waiver may result in you being unable to participate, without entitlement to a refund.

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4.5 Insurance

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You are responsible for ensuring that you have any health, disability, or other insurance you consider appropriate for your participation. ResusReady carries commercial general liability insurance, but our insurance is for the protection of ResusReady and is not intended to cover your personal losses.

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05 Membership, Purchases, Pricing & Renewals

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5.1 Subscription

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ResusReady Online is sold as a recurring annual subscription. By purchasing a subscription, you authorize us (or our payment processor) to charge the applicable fee at the start of each subscription term until you cancel. Pricing is shown in Canadian dollars unless otherwise stated and is exclusive of applicable taxes, which will be added at checkout.

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5.2 Auto-Renewal

 

Subscriptions renew automatically on each anniversary date at the then-current rate. We will provide notice of any price change at least 30 days before the renewal date. You may cancel at any time before renewal through your account dashboard or by contacting hello@resusready.ca.

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5.3 Payment

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We accept the payment methods made available at checkout. All payments must be made in full at the time of purchase unless otherwise specified. We reserve the right to change accepted payment methods at any time.

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5.4 Refunds and Cancellations

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Refunds and cancellations are governed by our Refund & Cancellation Policy, which is incorporated into these Terms by reference. In the event of a conflict between these Terms and the Refund & Cancellation Policy with respect to refunds, the Refund & Cancellation Policy controls.

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5.5 Promotional Codes and Pricing Changes

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We may offer promotional pricing, discount codes, or limited-time offers at our discretion. We reserve the right to modify, suspend, or discontinue any aspect of the Services, including pricing, course content, schedules, instructors, course catalogue, or features, at any time and without liability, provided that we will honour any pre-paid membership term at the rate you paid.

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06 Intellectual Property

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6.1 ResusReady Ownership

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All Content on or delivered through the Services — including text, graphics, logos, illustrations, anatomical diagrams, course videos, narration, audio recordings, slide presentations, knowledge check questions, assessments, branding, look-and-feel, and the underlying software — is the exclusive property of ResusReady or its licensors, and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

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6.2 Limited Personal Licence

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Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Content solely for your own personal, non-commercial educational use during the term of your membership or course enrolment.

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6.3 Prohibited Use

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Except as expressly permitted in writing, you may not:

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• copy, reproduce, download, screen-record, screenshot for distribution, distribute, publicly display, publicly perform, transmit, broadcast, or republish any Content;

• create derivative works from, modify, translate, or adapt any Content;

• sell, rent, lease, sublicense, or commercially exploit any Content;

• use any Content to train, fine-tune, or evaluate any artificial intelligence or machine-learning model, or to develop any competing product or service;

• remove or alter any copyright, trademark, or other proprietary notice;

• reverse engineer, decompile, or attempt to extract the source code of any part of the Services;

• use any robot, scraper, or automated means to access the Services or extract Content;

• share login credentials or otherwise circumvent access controls.​

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6.4 Third-Party and Guest Content

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Some Content may be contributed by guest instructors, contributors, or licensed from third parties. Such Content is used with permission and remains the property of the original rights-holder. The terms of any third-party licence may impose additional restrictions on your use of that Content, which we will communicate where applicable.

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6.5 Feedback

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If you send us feedback, suggestions, or ideas about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use, modify, and incorporate that feedback into the Services without obligation to you.

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6.6 Trademarks

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"ResusReady" and the ResusReady logo are trademarks of ResusReady Healthcare Inc. You may not use our trademarks without our prior written consent.

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07 User Conduct

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When using the Services, you agree not to:

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• use the Services for any unlawful, fraudulent, infringing, or unauthorized purpose;

• upload, transmit, or share any content that is unlawful, harassing, defamatory, obscene, threatening, hateful, or that violates the privacy or rights of any other person;

• upload, transmit, or share any patient-identifiable information, protected health information (PHI), or personal health information governed by privacy legislation;

• impersonate any other person, including any ResusReady instructor, contributor, or employee;

• attempt to gain unauthorized access to any part of the Services, other accounts, or our systems or networks;

• introduce viruses, malware, or any other harmful code;

• interfere with or disrupt the Services or the experience of other Users;

• misrepresent your qualifications, credentials, scope of practice, or professional role for any purpose related to the Services.

 

We may, at our sole discretion, remove user-generated content that violates these Terms, suspend or terminate access, and report unlawful conduct to law enforcement or regulatory authorities.

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08 Disclaimer of Warranties